The feedback we’ve received from our care plan clients has been overwhelmingly positive, but we are always looking to improve our services. Today I am thrilled to announce that we are adding some additional features, add-ons and reducing the price of some of our maintenance plans.
First up, we are adding three great new features as standard to all of our plans. Read on to find out more about each of these features and see how they can benefit your website.
All of our website maintenance plans now include:
NEW! Speed Increase
NEW! Strong Encryption
NEW! Simple Analytics
Other plans may also include:
Broken link scanning & fixing
NEW! Keyword tracking
When we first introduced our website maintenance plans our aim was for them to be priced competitively whilst allowing us to still offer a personal level of care to each of our clients.
Over time we have honed our processes and learned more about what our clients value, which means that our plans were due for an update.
Our new website maintenance plan pricing is as follows:
- Web Maintain £69
- Web Manage £149 now £129
- Web Master £497 now £369
A more realistic Web Master plan
As we were upgrading our maintenance plans we discovered that our top-tier Web Master plan wasn’t being used to its full potential.
Out of everyone signed up to our Web Master maintenance plan no one has ever come close to using the full 8 hours of support time. Today we are reducing the dedicated website support time to a more realistic 3 hours, adding some new features and reducing the price of the plan.
We believe that this will make the plan more accessible – and more honest – whilst still allowing us to maintain our unique personal level of service. It also means that we no longer feel like we are offering a service which we know subsribers won’t make full use of.
We are committed to helping people like you make a difference whilst making a living and we hope that these changes will help you along the way.
Website Maintenance Plan features explainedOur care plans come with all-kinds of useful features that will help you keep your website looking and working at it’s best. Here you’ll find some useful information about each of the features and services involved in your maintenance plan:
Powerful HostingIncluded in all of our website maintenance plans. All of our care plans come with blazing fast WordPress hosting – worth more than £20 per month – as standard. Our hosting provider is one of the best around and through the years we’ve put them through their paces. Fast, secure and optimised for WordPress websites, our hosting provider ensures your website is built on a rock solid foundation. In fact, they only hosts WordPress websites so you can be assured that your site files are being treated like royalty.
Software UpdatesIncluded in all of our website maintenance plans. Like many websites, WordPress websites require frequent software and security updates. Whilst all WordPress core updates are free it does require some time to update your website often. Your website plugins and themes will also need updating to keep them secure and performing at their best too. For many of our maintenance plan clients having us take care of their software updates is the main reason they join our care plans. Sometimes updating your software can cause issues with your website and having an expert take care of it for you is a relief. In April 2019 alone there were 10 updates for the Divi theme. These updates brought new features, functionality and critical security updates – all of which are essential for keeping your website performing at its best. Thankfully, our maintenance plan clients didn’t have to worry because we take care of all updates on their behalf.
Security MonitoringIncluded in all of our website maintenance plans. Unfortunately we live in a world where some people like nothing more than to take advantage of others. All software can be a target for hackers and unsavoury people, and your website is no exception. We monitor your site every day to ensure that nothing suspect is occurring and if we do find anything out of the ordinary we get to work to put things right.
Daily BackupsIncluded in all of our website maintenance plans. Our daily backup system ensures that should anything ever happy to your site we can get it back online quick-time. There are many reasons why your website might need to be restored; hackers, bad updates or even user error are just a few. Whatever the cause, our backups ensure that you don’t lose weeks of blog posts or changes.
Detailed ReportsIncluded in all of our maintenance plans. One of our favourite features of our website maintenance plans are the reports we get to send out each month. These custom reports are unique to your website and provide details of updates, backups, security scans and more. Our reports contain lots of useful information but aren’t overwhelming. With the recent addition of our simple analytics we can even show you how much traffic your website generated vs the month before.
Support TimeIncluded in all of our website maintenance plans. Each of our maintenance plans come with an allocated amount of website support time. Each month you’ll be able to use your time for general website maintenance and improvements, or to make small changes to your site. From updating a phone number to changing a colour – our team can help you bring your site more inline with your vision. If you don’t make any requests then our team will ensure that your website is looking and working as it should do. From optimising images to fixing broken layouts, we take great pride in keeping your website looking professional.
NEW! Speed IncreaseIncluded in all of our website maintenance plans. A great new addition to our maintenance plans, our Content Delivery Network can help your website load faster than ever before. Typically your website files are stored in one location and whenever someone types in your website address (or clicks a link to your site) these files will be sent from that location to the visitors browser. So, if your website files are being stored in New York and I am in London the files have to travel a long way to get to me. This travel time causes a small delay and your website may take a few more seconds to load. Using a Content Delivery Network means that your website files can be spread out around the world so that they don’t have to travel so far. You still manage and use your website as you would normally but there is some special computer trickery going on behind the scenes that makes your website faster. A faster website is not only good for your visitors but also good for search engines too.
NEW! Strong EncryptionIncluded in all of our website maintenance plans. Keeping your website secure is a priority for us because it doesn’t just affect you, it affects your visitors as well. All of our website maintenance plan clients will now benefit from an SSL certificate on their site which will improve the security of your website. This means that any contact form data sent using your site will be encrypted and your visitors data is more secure. It also has the additional benefit of potentially increasing your search engine ranking too. The next time you visit your website look out for the padlock in the address bar, that means your website is using an SSL certificate.
NEW! Simple AnalyticsIncluded in all of our website maintenance plans. Tracking your website stats is really important if you want to maximise your time and effort. Are your Facebook posts bringing more people to your website? Are your blogging efforts paying off or should you try something else? Your website analytics can help you answer these questions. With every maintenance plan we will now setup and install Google Analytics for your website. While many people may find Google Analytics a bit daunting – there’s a huge amount of valuable information here that you can get lost in – your monthly report will offer a simplified look at your website traffic. We hope that this overview of your traffic data will help you focus your efforts and give you a better picture of your website.
NEW! Keyword trackingIncluded in our Web Manage and Web Master website maintenance plans. Attracting people to your website can have a huge impact on your business. The more (relevant) people that visit your site the better chance you have of growing your client-base and growing your business. But getting found isn’t always easy. We’re adding keyword tracking data to our Web Manage and Web Master maintenance plans so that you can see where your website appears in search results. Simply provide us with up to 100 keywords and let us know if you are targeting a specific area and we’ll add them to your report. So, how would you use this data? Imagine you are a women’s lifestyle coach based in Oxford, UK. If someone was to run a Google search for ‘lifestyle coaching for women in Oxford’ would your website appear in the first few results? With keyword tracking you’ll know what search position you hold. Once you know where you are you can create useful content for your would-be clients using keywords which will push your website higher in search results. The higher you get the more likely people are to find your site, and that could mean more clients. If you need help discovering keywords opportunities check out our SEO services.
NEW! Performance OptimisationIncluded in our Web Master website maintenance plan. Some websites will greatly benefit from regular performance optimisations such as resizing images or compressing code. With our Web Master maintenance plan our team will monitor your site speed and utilise a variety of techniques in order to improve it. Our aim isn’t just to maintain your website but to make it the very best it can be, now and in the future.
NEW! Broken Link ScanningIncluded in our Web Master website maintenance plan. As your website grows and you add more content your visitors may come across broken links. Non-working links can be annoying but they can also cost your business. If you link to other websites and the owners of the site change their URL or remove the page your visitors may become frustrated. But if a link within your own website becomes broken then your visitors may not be able to find the service, resource or information they need to make a purchase. We monitor your website for dead links and, where appropriate, we fix them for you so that your website visitors have a harmonious experience.
We’ll take care of your site so you can focus on what really mattersOur website maintenance plans now offer better value for money for both current and new clients. If you haven’t joined one of our plans yet then now is your chance, there has never been a better time to sign up. As always, it is our absolute pleasure to take care of your site for you and help you to make a difference whilst making a living.
TECHNICAL DIRECTOR & CUSTOMER SUPPORT
Brett loves nothing more than getting things done. A creative at heart, he can usually be found working behind the scenes bringing ideas to life. He uses his varied skillset – which includes everything from photography to coding – to help good people do more good.